Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I find the item I want to buy?

Find on home page the category of the item you want to buy (in the category list on the top of the page below the site title), move your mouse to the category name, you will see a list of sub-categories. Choose the one your item belongs to, and you will to transferred to the product page. You can choose the item you want to buy here.

Which payment methods are accepted in the Online Shop?

We can receiving the payment through Visa Card,Master Card,Paypal Method,Western Union and Money Gram.

How long will delivery take?

After we ship it the parcel will be delivery in 5-7 workdays during all the post process ordinary. Well, due to unforeseen circumstances, the time will be last a little longer. Please do not worry about it.

How to track my order?

If you are a registered member at our website, you may track your order using the “Order Inquiry” link. Or, our Customer Service can help you track your order.And when we get the tracking number from the express company, we also can send it and the tracking link to track the parcel’s status.

How do I can change my order or cancel my order?

When we received your payment, we will deal with your order within 2 days. So if you real want to change it or cancel it, we hope you can tell us within 2 days. Because if we ship it out , it is difficult to stop the parcel for you. So we hope you can understand.

How do you send my purchased items?

When We receiving your payment, we will deal with your order within 24 hours.If anything goes well, we will ship it out within 2 days.

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